Excel in complex global marketplaces by anticipating behavior across cultures, navigating diverse institutions, reducing conflict, and leveraging cultural differences.

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What? Acquired Cultural Competence.

GPC clients learn and apply cultural competence to communication styles, leadership strategies, management approaches, and conflict resolution. Cultural competence is the added layer of sophistication that provides the competitive edge, often the difference between success and failure in the global marketplace.

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Why? The Challenge.

“Ninety percent of leading executives from 68 countries named intercultural leadership as the top management challenge for the next century” (The Economist).

“Developing global leaders is rated as the most important HR deliverable for the future” (IBM Global Survey of Global CHROs, 2010).

“Cultural differences can create substantial obstacles to effective teamwork—but these may be subtle and difficult to recognize until significant damage has already been done” (Harvard Business Review, 2006).

PUSHKAR, INDIA - NOVEMBER 21: An unidentified girl  in colorful ethnic attire attends at the Pushkar fair on November 21, 2012 in Pushkar, Rajasthan, India.

For Whom? Public, Private and Nonprofit Sectors.

Whether managing virtual teams, making frequent global transitions, or interacting with people from different cultural viewpoints and practices without ever leaving your city, knowing how to adapt and leverage diverse opportunities is critical to thriving in a shrinking world.

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How? Client-Centered Outcomes.

GPC helps its clients excel in the complex global environment through: Culture General, Culture Specific, Cultural Competence

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To What Degree? Effective Display of Global Dexterity.

Achieve results that are actionable, repeatable, measurable, and sustainable – ARMS©. Skillful evaluation of cultural competence means: identifying specific intercultural behaviors, knowing when and how to use them, and how often.

Cultural Competency Begins with Self-Awareness

How important is self-awareness? It is enormously important in the cross-cultural setting. The single greatest hindrance to effective intercultural communication is the assumption that others see the world as I do. They do not! The grid through which I “see” is shaped by: (a) core worldview assumptions about is and is not real and (b) embraced values about…

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Triple Bottom Line of Sustainability – An Intercultural View

Typically, in business, strategists have referred to a triple bottom line of sustainability, that is, people, planet, and profit. The figure below represents the triple bottom line of sustainability from an intercultural perspective – people, progress, and process. It includes social relationships, progress in the host society, and locally familiar forms and functions. Progress in the host society does not negate profit. However, the…

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Evaluating Training Across Cultures

Only one time in my professional career did I hear a business executive say he did not believe in training. He told me that he felt people were either born with the skills or were not. We were discussing leadership. Whether he realized it or not, his view was based on “Trait Theory,” an assumption…

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